Shipping Policy
Last updated: 1 September 2026
We currently ship Australia wide only, and offer free shipping on all orders.
Mobile phone number required
Australia Post requires a valid mobile phone number for all deliveries. Please ensure you provide an accurate mobile number at checkout, as we're unable to process or dispatch your order without one.
Dispatch
Orders are typically dispatched within [insert number] business days of purchase. You will receive a confirmation email with tracking details once your order has been dispatched.
Delivery
We ship all orders with Australia Post. Delivery times will vary depending on your location, but typically take [insert number] business days from dispatch. Please note delivery times are estimates only and may be affected by factors outside our control, including peak periods and delays with Australia Post.
Tracking
Once your order is dispatched, you'll receive a tracking number so you can follow your delivery's progress.
Missing or delayed orders
If your order hasn't arrived within the expected timeframe, please contact us at hello@bouncingboxerco.com.au and we'll help track it down.
Incorrect delivery details
Please double check your shipping address at checkout. We're not responsible for orders that are delayed or lost due to an incorrect address being provided at the time of purchase.